DMV Driving Hours Log

Support

Answers below reflect how DMV Driving Hours Log works today. If you don’t see your issue, email us—we read every message.

Contact us

For account help, exports, purchases, or bugs, write to support@dmvdrivinglog.com. Please include your platform (iOS or Android), a short description of what happened, and screenshots if they help.

Questions & answers

Tap a question to expand. Information is for convenience only and doesn’t replace your DMV’s official requirements.

What is DMV Driving Hours Log for?

It helps families track supervised practice driving toward a learner permit or license. You record sessions, see progress against your state’s typical supervised, night, and related targets, and export a printable driving log—often in a layout that matches an official state form when we support that state.

Do I need an account?

The app is built around signing in so your drivers, supervisors, and logs can sync securely across devices. If you have trouble signing in or never get a verification code, email us and include the address you used.

What is the free plan vs Pro?

On the free plan, supervised time is limited to a total of 2 hours of recorded practice per account (shared across every driver profile on that account—not 2 hours each). You’ll see a warning as you approach the limit.

You can finish a live drive that was started before you hit the cap, but you can’t start a new recording once the account is at or over the cap until you upgrade or remove time from your logs.

Pro is a one-time lifetime purchase: unlimited recording, and you can keep all logs, edits, and exports without that cap.

Can I add drives that already happened?

Yes. Use “Add past drive” (or the equivalent flow in Logs) to enter date, start and end time, supervisor, and optional night or bad-weather flags. Each entry must be at least one minute long.

The same free-tier rules apply: if your account is at the recording cap, you won’t be able to add new sessions until you upgrade or free up time under the cap.

How does a live drive work?

From Home, start a drive, choose a licensed supervisor, then begin. While driving, the app records the session; when you stop, you get a summary and the drive is saved to your log (if allowed by your plan).

You can add or edit a note after the fact from the summary or the log detail screen.

Is location / GPS required?

No. You can start a drive without GPS. If location is off or denied, distance, route map, and automatic night or weather suggestions won’t be available—you still time the drive and can set conditions manually where the app allows.

If you previously denied location and want to turn it on, use your device settings or the in-app prompt when offered.

How do supervisors work?

You maintain a list of supervisors (for example a parent or instructor). Before each live drive you pick who was in the car; the app can sort them with the most recently used first.

Exports use supervisor names on your log so the PDF matches who supervised each session.

Can I track more than one student driver?

Yes. You can have multiple driver profiles (each with their own name, date of birth, and state). The Home screen focuses on the “active” driver; you can switch or manage drivers from Profile.

Remember: on the free plan, the 2-hour cap is for the whole account, not per driver.

Where do state hour totals come from?

Targets for supervised hours, night hours, permit-holding months, and related notes are based on structured data the app ships for all U.S. states and D.C. (sourced from public graduated-driver-licensing references).

A few states also track separate “inclement weather” style hours in the app where we model that (for example California’s additional practice bucket). Requirements can change—always confirm final rules with your DMV.

Which states get an official-form PDF layout?

On the Export tab, if your driver’s state is supported, you can leave “official form” on to generate HTML/PDF aligned to that state’s supervised driving log paperwork. Supported codes today include Maine, Ohio, Colorado, Kentucky, Maryland, North Carolina, New York, Vermont, New Hampshire, Texas (30-hour log layout), and Wisconsin.

Turn the official-form toggle off to use the app’s enhanced export layout instead. Other states still get a clear, complete log—it just isn’t matched to a specific DMV form yet.

I can’t share or print my PDF.

Export builds a PDF from your saved sessions. You need at least one drive in the log for the active driver. Use the preview, then share via your device’s share sheet. If sharing isn’t available (unusual on phones), try print or save to Files instead.

If the preview looks empty, check that you’re on the right driver profile and that sync has finished.

Purchases or “Restore purchases” problems?

Pro is tied to your app store account. Use “Restore purchases” on the paywall or subscription screen if you reinstall or change devices.

If restore never activates Pro, email us with the platform (iOS or Android) and the address you use in the app—never send passwords or full card numbers.

Something looks wrong with night hours or weather on my log.

When location and related features are on, the app can suggest night driving or conditions from timing and context. You can adjust flags when adding a past drive or review what was saved on each log entry.

If GPS was off, rely on manual flags and notes so the record matches what actually happened.

Privacy practices: Privacy policy.